People Operations

• Lead the day-to-day running of the People team and delivery of the People team workplan
• Line manage, coach and develop the Assistant People Coordinator and ensure the People Officer is supported
• Lead the People Community of Practice for Hub people leads
• Draft, review and update People policies, procedures and the employee handbook
• Act as the first escalation point for unresolved People queries
• Review, improve and embed performance management across the Agency using Bamboo HR
• Coach managers and Hub leaders on probation, performance improvement and capability processes
• Monitor performance review completion and quality, reporting trends and gaps
• Support talent development and succession planning for future Hub Directors
• Coordinate learning and development, including training-needs identification and impact evaluation
• Advise on employee relations matters and ensure cases are documented, tracked and resolved fairly
• Manage relationships with external people services, including EAP and HR advisory support
• Lead staff wellbeing work, pulse surveys and engagement initiatives
• Oversee the annual Agency Survey and staff feedback mechanisms
• Support Quarterly Staff Workshops, Re-induction and the annual leadership conference
• Own Bamboo HR data quality, access levels and reporting capabilities
• Produce people reports and metrics for organizational leadership, committees and the Board of Trustees
• Ensure People data complies with data protection policies and applicable legislation
• Lead the review and updating of the Restless Way central induction site
• Monitor and report on DEI targets, power-shifting ambitions and Agency Plan KPIs
• Support Hubs with People priorities identified through internal audits and reporting
• Contribute to external reporting and benchmarking
• Perform other duties as required

Explore People and Performance Manager at Restless Development. Review requirements and application details.