Phlebotomist

• Perform phlebotomy and specimen collection for inpatient, outpatient, and assigned off-site patients, including venipuncture, capillary collection, urine collections, breath testing, and glucose tolerance testing
• Verify patient identity, test orders, and collection requirements before each draw
• Select appropriate collection equipment and assess patient-specific factors
• Enter and verify laboratory test orders in the EHR and resolve incomplete or inconsistent requisition details
• Prioritize STAT, timed, and routine draws across bedside, outpatient draw sites, nursing home coverage, and pre-admission testing assignments
• Process, label, store, and transport specimens according to established procedures
• Assist with outpatient reception, answer phones, coordinate patient flow, maintain supply stock, and complete clerical and operational tasks
• Identify collection issues, patient reactions, documentation gaps, and specimen concerns and escalate them appropriately
• Maintain accountability for assigned collections, documentation accuracy, specimen handling, and service standards
• Explain procedures clearly, reduce patient anxiety, and provide a professional patient experience
• Support downtime workflows, system recovery activities, and onboarding or training support
• Occasionally travel between organizational locations and operate a system-owned vehicle when required
• Follow patient identification, specimen labeling, infection prevention, sharps safety, biohazard disposal, PPE, privacy, security, and data protection policies
• Complete orientation, annual education, competency validation, and department training
• Perform assigned duties during system downtimes and recovery periods
• Adhere to current department on-call policy requirements
• Support shared success, continuous improvement, and service excellence
• Perform additional responsibilities as required