Platform Engineer

• Keep the platform behind Welcome's travel product reliable, fast, scalable and secure.
• Make architecture and infrastructure decisions and set engineering standards.
• Own the technical roadmap with the Product Manager of the Core team.
• Define and track reliability targets for bookings, ride matching and payments.
• Run the incident process and on-call, reducing recovery times.
• Improve monitoring and alerting using New Relic and Rollbar.
• Lead architecture decisions for scaling backend systems and services.
• Identify and fix performance bottlenecks across the application, background jobs and database.
• Tune PostgreSQL queries and indexes; plan data growth and archiving; manage replication, backups and restore drills; and change large tables without downtime.
• Ensure the platform handles peak season and partner growth.
• Define and evolve Azure infrastructure strategy while balancing performance, reliability and cost.
• Define and enforce security practices for access control, secrets management, and build and release pipelines.
• Prepare the platform for PCI, GDPR, SOC 2 and ISO 27001 compliance.
• Improve internal tooling, CI/CD and deployment workflows.
• Organise and prioritise technical work in Jira with the Product Manager.
• Write technical documentation, runbooks and development plans, converting them into Jira tickets.
• Participate in grooming, planning, kick-off meetings, retrospectives and demos.

Explore Senior Platform Engineer at Welcome Pickups. Review requirements and application details.