Processor

• Perform document processing and record keeping tasks associated with customer accounts
• Enter new account information and change information on existing accounts
• Record transactions
• Answer customer inquiries and respond to customer requests for information
• Receive, classify, consolidate and summarize documents and information
• Complete reports and provide administrative support
• Handle incoming calls related to collections, call transfers and account holder inquiries
• Provide timely and accurate responses to customer questions
• Assist in resolving customer concerns
• Retrieve daily web settlements
• Document and update account activity
• Order letters for multiple payments
• Maintain settlement tracker and verify accurate state coding
• Manage inbound calls related to deceased accounts
• Request estate and/or administrator documentation
• Perform collection activities as appropriate

Explore Recovery Account Processor at U.S. Bank. Review requirements and application details.