Processor

• Greet and identify patients
• Obtain billing and testing information according to SOP
• Collect urine and oral fluid specimens for testing, observing collection as needed
• Package and prepare specimens for shipping
• Adhere to HIPAA and DRUGSCAN compliance policies regarding patient information, orders, and billing processes
• Follow safety rules and regulations, including proper sample handling, workstation cleanliness, and use of personal protective equipment
• Manage collection supplies
• Perform customer service duties, including phone inquiries and patient encounters
• Collect patient payments as needed
• Assist with Customer Service pickup requests
• Answer incoming client calls
• Make outbound calls for missing information
• Place supply orders
• Assist clients with DRUGSCAN portals
• Manage shared inboxes
• Log tasks with CRM
• Perform other duties assigned by supervision or management

Processor jobs in Minnesota

Field Specimen Processor