Product Adoption Specialist

• Collaborate with Canadian customers and internal Solventum teams to support adoption, optimization, and customer success objectives
• Assess current-state clinician workflows and validate future-state workflows that improve provider efficiency and documentation quality
• Develop and execute customer adoption plans, success metrics, and optimization strategies
• Deliver customer training, workflow assessments, readiness sessions, and post-go-live optimization reviews
• Monitor utilization trends, identify adoption barriers, and recommend best practices to improve outcomes
• Act as a trusted advisor to clinicians, operational leaders, and IT stakeholders throughout the customer lifecycle
• Partner with Product Management and Development teams to bring forward customer feedback and enhancement opportunities
• Contribute to continuous improvement of adoption playbooks, training materials, customer success programs, and implementation methodologies
• Travel up to 25% within Canada