Product Adoption Specialist

• Provide adoption expertise to Account Solution Architects and Customer Success Executives by reviewing account plans, facilitating workshops, and defining success plan initiatives
• Execute technical engagements that drive product adoption, resolve blockers, and align with customer success metrics such as ARR growth and consumption
• Review solution architectures for alignment with product best practices and optimize customer environments for adoption
• Identify systemic adoption blockers across customers and transform insights into scalable best practices and sales play resources
• Collaborate with Account Executives, Account Solution Architects, and Customer Success Executives to overcome technical adoption challenges
• Engage with product teams to share Voice of the Customer insights, influence roadmap priorities, and align best practices with customer needs
• Track and report engagement outcomes, adoption metrics, and success plan progress
• Coordinate activities of other team members and mentor junior staff as needed

Explore Senior Specialist Adoption Architect, Ansible at Red Hat. Review requirements and application details.