Product Adoption Specialist

• Consult closely with customers to ensure satisfaction and return on investment of VMware solutions
• Serve as the customer’s primary liaison into VMware
• Identify and directly address business and technical issues impacting customer success
• Engage sales, product management, education, R&D, and support resources across VMware
• Expand adoption of VMware solutions within assigned accounts
• Drive relationships internally and externally to influence positive change
• Report key account metrics and insights to VMware internal teams
• Contribute to TAM program development activities
• Establish long-term relationships within assigned accounts and understand clients’ strategic goals
• Provide project leadership, coordination, and architectural guidance for customer network virtualization and major VMware initiatives
• Collaborate with multifunctional VMware project teams, including consultants, engineers, product management, and support staff
• Map VMware solutions to customers’ business and technical requirements
• Maintain current knowledge of VMware load balancing and security solutions and high-level knowledge of VMware’s product line and future direction
• Lead challenging requests across simultaneous client engagements
• Provide product feedback to VMware Product Management based on customer use cases and requirements
• Advise customers on best practices and drive adoption within assigned accounts
• Manage customer engagement milestones
• Respond to customer needs with confidence and agility

Explore Technical Adoption Manager – Application Networking, Security at Broadcom. Review requirements and application details.