Product Designer

• Lead and integrate the Service Desk and Business Engagement & Training functions into a cohesive, customer-focused team
• Drive service excellence through incident, problem, request, and service performance management
• Champion technology adoption through training, communication, and change initiatives
• Partner with DOC stakeholders to understand business needs, influence solutions, and improve user experiences
• Use data, insights, and feedback to continuously improve services, identify trends, manage risks, and deliver measurable outcomes
• Lead people and collaborate with business groups, technology teams, project leads, vendors, and Māori partners

Team Lead, End User Experience

• Lead the design of innovative, user-centered products aligned with business strategy
• Influence product direction and advocate for design excellence across the organization
• Mentor and coach designers, especially junior team members
• Strategize, create, and deliver guest-facing cinema software products
• Present design concepts to stakeholders, executives, and external partners
• Define success criteria and performance metrics for design initiatives
• Align design decisions with business objectives, user needs, and market trends
• Identify and mitigate design risks
• Drive end-to-end design processes including research, discovery, ideation, workshops, interaction design, and visual design
• Create wireframes, prototypes, and interaction flows
• Ensure accessibility standards and inclusive design principles are followed
• Collaborate with engineering to balance technical feasibility and design quality
• Support QA testing to validate UX requirements
• Maintain and evolve research methodologies, documentation, and design systems
• Ensure design documentation and assets are developer-ready
• Facilitate workshops, usability testing, and user research
• Identify innovation opportunities and propose solutions improving user experience and business outcomes
• Manage conflicting priorities and resolve design challenges

Product Designer jobs in New Zealand

Team Lead, End User Experience

Senior Product Designer