Product Manager

• Own the product and solution strategy for Mitel's healthcare point-of-care solutions portfolio
• Align market needs, customer requirements, Mitel's product roadmap, and the OEM partnership for HiMed
• Develop understanding of hospital workflows, clinical communications, and healthcare market requirements, particularly in DACH and key international markets
• Translate customer and market needs into a comprehensive healthcare solution strategy
• Identify emerging healthcare communication trends and new market opportunities
• Act as the hospital point-of-care subject matter expert for Sales and Sales Engineering
• Enable and support regional sales organizations through solution positioning, training, and customer engagements
• Manage the solution portfolio throughout its lifecycle in alignment with Mitel PLM processes
• Define product priorities, roadmap recommendations, lifecycle decisions, and business cases
• Coordinate with PLM, R&D, Sales Engineering, Support, and Services for successful portfolio execution
• Support technical and integration-related discussions with customers, partners, and internal stakeholders
• Serve as the primary cross-functional contact for the OEM partner
• Lead governance meetings, roadmap alignment, and escalation management
• Identify and develop joint business and innovation opportunities
• Support pricing, licensing, subscription, and software assurance strategies
• Contribute to OEM agreement management and business case development
• Monitor portfolio performance and growth opportunities

• Decide what gets built and reject more ideas than are accepted
• Reduce pressure to add integrations by prioritizing the most valuable product work
• Turn customer feedback, usage data, and competitive gaps into a focused list of initiatives
• Work closely with engineering to validate estimates
• Use incomplete data to make product decisions
• Ship product work and build the product function from scratch