Product Manager

• Turn new survey designs, program changes, and system releases into training materials, live training sessions, demo videos, release notes, and internal communications
• Build practical training decks, job aids, quick-reference sheets, and step-by-step guides for field use
• Write communications tailored to Country Directors, Program Directors, Field Managers, Assistant Field Managers, and Field Officers
• Deliver training sessions in person or remotely and record screen-capture demo videos
• Write and maintain release notes and change documentation for common Salesforce builds
• Produce or adapt materials across English, Portuguese, and French, and manage translation support
• Provide ad-hoc support to the Program Design team, including briefings, deck editing, meeting notes, action tracking, and cross-country follow-up
• Identify recurring field questions, unclear designs, and workarounds, and feed insights back to design owners
• Support the 2027 common Salesforce build rollout and 2028 pilot materials
• Travel approximately once per quarter at minimum, with additional travel during rollout waves, to deliver training and observe field use
• Report to Carolina Toth, Senior Director, Product

Product Manager jobs in Malawi

Product Associate – Product Manager, Training & Enablement