Product Operations

• Maintain a thorough understanding of supported products and environments
• Create and maintain documentation for operational procedures and resolution of system alerts
• Perform change management for service and product configurations, provisioning, and commissioning
• Proactively monitor complex application and production environments
• Respond to system alerts via monitoring systems, including email and mobile systems
• Perform root cause analysis with cross-functional engineering teams
• Own reported issues from initiation through resolution
• Work with development teams to understand the application environment
• Collaborate with product management to understand application scope and impact
• Balance day-to-day operational responsibilities with longer-term operational projects
• Work with Cassandra, MQTT, Docker, and Kubernetes
• Resolve production-environment issues and triage escalations

Explore Product Operations Engineer at Power Factors. Review requirements and application details.