Product Operations

• Advance and continuously improve NMDP’s Product Center of Excellence and product operating model
• Develop and maintain product standards, guidance, playbooks, templates, checklists, role definitions, and governance materials
• Document expectations for product discovery, strategy, roadmaps, prioritization, lifecycle management, outcome measurement, and product reviews
• Conduct product practice maturity assessments and recommend improvements
• Maintain a centralized source of truth for Product COE materials and resources
• Support integrated product portfolio strategy and roadmap development
• Support idea intake, opportunity assessment, prioritization, business case development, and investment decision-making
• Prepare portfolio reporting, meeting materials, decision records, action items, and follow-up communications
• Track portfolio dependencies, risks, capacity, strategic alignment, and progress toward outcomes
• Support product management and collaboration tools, including Aha!, Jira, Confluence, reporting platforms, and related systems
• Partner with Technology and platform owners on tool workflows, taxonomy, integrations, access, reporting, and governance
• Establish and monitor product data-quality expectations
• Develop dashboards and reporting on portfolio health, roadmap progress, priorities, outcomes, risks, dependencies, and adoption
• Simplify workflows, reduce duplicate entry, automate routine work, and improve product-tool user experience
• Coordinate the Product workstream within NMDP’s Product Model Transformation
• Maintain transformation plans, milestones, dependencies, risks, decisions, and adoption measures
• Facilitate working sessions and translate objectives into practical operating changes
• Research product operations, agile, analytics, platform, and AI practices
• Use AI and automation responsibly for research, synthesis, reporting, documentation, and routine operations
• Validate AI-generated information for accuracy, relevance, bias, privacy, confidentiality, and appropriate use

Explore Product Operations Strategist at NMDP. Review requirements and application details.