Product Specialist

• Support Account Management, distribution and specialist retail partners, and end customers in Germany and Austria with professional client systems
• Provide technical support during partner and customer meetings, projects, tenders, and requests for quotations
• Support the technical positioning of client solutions
• Deliver technical product presentations
• Prepare demos and proof-of-concept scenarios
• Translate product advantages into clear customer benefit arguments
• Provide technical support for BIOS/UEFI, drivers, software installations, device configuration, and Windows deployment
• Support integration, compatibility testing, and troubleshooting
• Systematically follow up on technical issues
• Advise on ASUS software solutions, including their features, benefits, and possible applications
• Train partners, distributors, and internal colleagues
• Prepare technical product knowledge, use cases, and key features
• Exchange information with FAE colleagues at headquarters
• Incorporate product updates and new solution approaches into local operations
• Consolidate issues, market requirements, and suggestions for improvement
• No direct responsibility for sales, acquisition, or commercial account management

Technical Product Specialist

• Support the stability, maintainability, and performance of the e-commerce platform and related systems
• Specify user stories to concept and enhance features and functionalities
• Consult sales companies and increase local e-commerce maturity
• Continuously prioritize the backlog for the applicable Scrum team and epics
• Support development rollouts by proactively checking usage in local online shops
• Provide documentation and support training and education initiatives
• Actively participate in a Scrum team

Product Specialist jobs in Germany

Technical Product Specialist

IT Consultant, Product Owner – E-Commerce