Product Specialist

• Manage and resolve support tickets across multiple products in a 24/7 rotating schedule
• Troubleshoot issues, provide solutions, and escalate cases when necessary
• Communicate with internal and external stakeholders through clear and professional interactions
• Prioritize and multitask while balancing ticket resolution with side projects
• Own scope end-to-end and make fast, data-informed decisions
• Complete reporting, documentation, and process-related fundamentals

Product Specialist jobs in India

Product Specialist II