Product Specialist

• Own the roadmap and continuous improvement of Ontinue’s AI-powered MXDR service offering
• Work with Product, Sales, Engineering, Security Operations, Customer Success, and customers to understand needs, use cases, pain points, and desired security outcomes
• Translate customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap priorities
• Lead requirements engineering, including discovery, documentation, prioritization, validation, and stakeholder alignment
• Join customer and prospect conversations to understand technical requirements and operational challenges
• Bridge commercial and technical teams by capturing, structuring, and following up on product feedback
• Create diagrams, workflows, presentations, and documentation explaining product concepts and technical ideas
• Drive go-to-market activities with product knowledge, technical context, competitive insights, and messaging input
• Monitor trends in cyber security, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations