Product Support

• Manage on-field product support for all customers, including OEMs (shipyards) and dealer network
• Help colleagues manage problems related to Raymarine/FLIR products
• Diagnose and resolve problems to ensure complete customer satisfaction
• Provide field-based technical support for Raymarine, Raymarine Commercial, FLIR, Maretron, and Octoplex products
• Support customers across Italy and other territories managed by Raymarine Italia, including Slovenia, Croatia, Greece, and Malta
• Act as the main point of contact for technical assistance and after-sales support
• Collaborate with internal Customer Service and technical teams to resolve complex cases
• Participate in trade shows, exhibitions, product demonstrations, and promotional events
• Maintain relationships with OEMs, dealers, installers, and end users

Product Support jobs in Italy

Field Product Support