Product Support

• Work with Field Sales as a comprehensive team to develop and focus on applications and configurations of advanced Rehab products
• Train, develop, and support Rehab products, including Q Logic electronics, for customers, therapists, and VA facilities
• Communicate with Rehab Product Specialists, Regional Managers, and the Quantum Team to fulfill Rehab provider needs in the assigned Field Sales territory
• Travel throughout the assigned territory to provide training and presentations on Quantum Products, with a focus on Q Logic electronics
• Assist with education presentations and technical training in the territory
• Communicate Quality Assurance issues and concerns
• Report field data regarding growth opportunities to Rehab Product Specialists and Regional Manager
• Maintain inventory of demo chairs, electronics, and accessories needed in the field
• Manage time and territory cost-effectively
• Submit monthly expenses and weekly travel itineraries
• Assist providers and technical staff with troubleshooting and repairs of field units
• Participate in VA clinics and VA-related activities
• Observe safety and security rules and promptly report accidents, incidents, or injuries
• Complete Annual CTPAT Security Training
• Focus on continuous improvement and demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations

Product Support jobs in New York

Rehab Product Support Associate