Production Engineer

• Deliver production support responsibilities for GBST clients.
• Manage issue triage and resolution.
• Advise clients on technical questions and respond to enquiries.
• Lead client support for version upgrades.
• Guide clients through the UAT cycle.
• Perform defect analysis.
• Create detailed development tickets with investigation notes and recommended solutions.
• Provide out-of-hours client support when required.
• Collaborate with the Production Support Manager, Technical Analysts, Business Analysts, Service Desk Analysts, and product development and implementation teams across Australia and the UK.
• Support wealth management and advice organisations through GBST’s financial-services technology products.

Production Engineer jobs in Australia

Software Engineer – Production