Program Assistant

• Provide and coordinate administrative and provider relations support for the Behavioral Health Home program
• Support designated BHH providers through orientation, education, and implementation of contract policies and procedures
• Provide telephone support for incoming BHH queue line calls when needed
• Provide coverage in the absence of the BHH Manager
• Attend program meetings, workgroups, and committee meetings with or on behalf of the BHH Manager
• Take comprehensive meeting notes and prepare, proofread, and distribute meeting minutes
• Support program-related tasks and projects, including provider communications, newsletters, announcements, and educational materials
• Assist with annual provider surveys and training materials
• Coordinate and conduct on-site visits with DMHAS and/or provider staff
• Perform member eligibility verification to support timely enrollment
• Maintain and update the BHH provider master contact list quarterly
• Assist with annual provider credentialing and recredentialing activities
• Communicate with providers, clients, community organizations, state partners, stakeholders, and internal departments regarding program inquiries
• Maintain confidentiality of protected health information and follow HIPAA policies and procedures
• Travel within Connecticut to meet program requirements
• Perform other tasks required to support business operations

Program Assistant jobs in Connecticut

Behavioral Health Homes Program Assistant