Program Assistant

• Create and foster an environment that supports Crossroads Mission and Inspire Culture
• Support and reinforce Crossroads policies and procedures
• Assist the Program Supervisor with achieving KPIs for Census, Attrition, EBITDA, and NPS
• Partner with the Program Supervisor and Human Capital Business Partner on employee relations matters
• Partner with the Program Supervisor in conducting interviews
• Assist with onboarding and acclimation of new team members
• Monitor team performance and compliance and assist with staff training
• Create schedules and approve timecards
• Perform front office responsibilities including check-in, check-out, vitals, and urine toxicology
• Ensure labs are completed and sent to the appropriate lab
• Reconcile payments and transport deposits to the bank
• Serve as the primary point of contact for patient concerns and escalate to the Program Supervisor
• Maintain patient insurance information and facilitate insurance-related conversations
• Order and maintain supplies for assigned centers
• Communicate and implement necessary changes
• Complete and facilitate performance evaluations with the Program Supervisor
• Evaluate staffing needs and escalate them to the Program Supervisor
• Assist Support Departments as needed

Explore Assistant Program Supervisor at Crossroads. Review requirements and application details.