Program Coordinator

• Lead Generation Hope’s community engagement and programmatic outreach efforts in New Orleans
• Provide holistic case management for a caseload of 8–12 Generation Hope Scholars who are teen parents in college
• Support academic planning and navigation of college systems, including financial aid and transferring to a four-year school
• Refer Scholars to government and community services and assist with accessing basic-needs support
• Provide emotional support to Scholars
• Supervise mentoring relationships and address conflicts or challenges between Scholars and Sponsors
• Maintain accurate program records in the program database for program evaluation
• Organize and plan program events, including field trips, social events, and trainings
• Support event planning and logistics, including vendor coordination, scheduling, technical setup, and communications
• Assist with Scholar and Sponsor applications and interview scheduling
• Track Sponsor pledges and coordinate with Operations
• Manage the Fall and Spring tuition check process, including maintaining a monday.com board, drafting invoices, and sending invoices to bill.com
• Support occasional evening and weekend events, including facilitation and logistics
• Represent Generation Hope at community events such as college and career fairs, volunteer expos, and farmers markets
• Build relationships with referral partners and local organizations
• Use LinkedIn, Instagram, Facebook, and other personal social media accounts to recruit Scholars and Sponsors
• Collaborate with Communications on recruitment marketing campaigns
• Cultivate volunteer and mentorship candidates through local volunteerism initiatives
• Attend approximately one evening and one Saturday programmatic event per month
• Maintain professional and technical knowledge through workshops, publications, networking, and professional societies
• Perform other duties as assigned