Program Coordinator

• Support Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization
• Process high-volume rebate applications and work orders across residential and limited commercial programs
• Manage work from shared Salesforce queues, generally processing requests from oldest to newest
• Validate customer eligibility, qualifying equipment, program requirements, and incentive amounts
• Review applications submitted digitally, through PDF documents, and by physical mail
• Use Salesforce dashboards to monitor workload, progress, productivity, and program quotas
• Coordinate with third-party vendors, including Hunt Electric, through Salesforce, email, and chat
• Support residential rebate workflows and assist with commercial programs
• Process regulated rebates and incentives
• Collaborate with team members daily in a primarily remote environment
• Identify opportunities to improve processes and increase operational efficiency
• Report to the Manager within the Energy Efficiency and Demand Response organization

Explore Energy Efficiency Program Coordinator at Westinghouse Electric Company. Review requirements and application details.