Program Manager

• Lead the design and facilitation of training for Covenant House sites and partners across Latin America
• Develop and refine training content, curricula, and resources for trafficking identification tools QYIT and HTIAM
• Develop train-the-trainer models, processes, fidelity assessments, and facilitator guides
• Plan and oversee train-the-trainer events with regional sites
• Collaborate with internal and external subject-matter experts on training solutions
• Deliver training and workshops to Covenant House sites and external organizations
• Evaluate training materials using adult learning theory
• Maintain records of training sessions, attendance, and effectiveness evaluations
• Deliver training on Covenant House’s Program Model, including trauma-informed practice, motivational interviewing, reflective supervision, and change management
• Audit site delivery of Program Model training
• Support adoption and integration of new training approaches into the Program Model
• Manage and evaluate site trainers, including recruitment, scheduling, travel coordination, reimbursements, and teaching support
• Develop a site trainer learning community
• Manage the training roadmap in coordination with regional and international teams
• Manage training feedback processes and improvement plans
• Assess training effectiveness and staff mastery of target skills
• Support systematic collection of staff and youth feedback
• Support training and approaches related to CHI’s Journey Home, prevention, after-care, and other youth-serving organizations

Explore Regional Manager, Program Training – Bilingual Spanish at Covenant House International. Review requirements and application details.