Project Manager

• Manage service design and service portfolio initiatives through the New Service Introduction (NSI) process from intake through launch and operational transition
• Develop and maintain integrated project plans, timelines, dependencies, and milestones for complex service design initiatives
• Facilitate project governance activities, stage gate reviews, approvals, and executive decision-making forums
• Guide stakeholders through NSI processes, deliverables, and governance requirements
• Coordinate cross-functional activities across Service Portfolio Management, Product Management, Service Delivery, Customer Success, Support, Sales, Marketing, Finance, Enablement, and Operations
• Partner with Service Portfolio Owners to support development and launch of new or enhanced service offerings
• Lead stakeholder meetings using engaging, action-oriented facilitation techniques
• Develop communication plans to keep parties informed and engaged throughout the initiative lifecycle
• Coordinate launch readiness activities across delivery, support, enablement, operations, marketing, and sales organizations
• Ensure operational requirements, roles, processes, tooling, documentation, and training materials are established before launch
• Develop executive-level project updates, presentations, and status reports
• Track and communicate project health, milestones, risks, and decisions
• Identify opportunities to improve service design workflows, governance practices, and stakeholder engagement

Senior Internal Project Manager

• Serve as the primary contact between the sponsor and the organization at the project level
• Ensure internal and external escalation pathways are followed
• Define responsibilities and communication pathways for secondary project leads when required
• Own overall cross-functional project delivery across time, cost, and quality
• Provide project-level financial stewardship, including contract understanding, budget alignment, out-of-scope activity management, change-order negotiations, and timeline execution
• Establish, communicate, and manage customer expectations
• Drive project-level risk identification and issue resolution
• Ensure compliance with organization policies, SOPs, ICH-GCP, regulatory requirements, and project-specific requirements
• Lead cross-functional project teams to meet or exceed deliverables

Global Lead Project Manager

• Coordinate video projects from assignment through completion
• Track deadlines, revisions, and deliverables
• Perform QA on completed videos, including pacing, captions, audio, transitions, branding, and formatting
• Provide clear, actionable revision feedback to video editors
• Maintain organized project workflows and communication across the team

Creative Project Coordinator

• Manage video projects from assignment through completion
• Track deadlines, revisions, and deliverables
• Perform QA on completed videos, including pacing, captions, audio, transitions, branding, and formatting
• Provide clear, actionable revision feedback to video editors
• Conduct introductory calls with prospective clients
• Maintain organized project workflows and communication across the team

Project Manager jobs in Costa Rica

Senior Internal Project Manager

Global Lead Project Manager

Creative Project Coordinator

Project Manager

Marketing Project Manager

Marketing Project Coordinator

Digital Project Coordinator

Video Project Coordinator

Project Coordinator

Video Project Manager