QA Automation Engineer

• Build and maintain LLM-powered automations for support workflows
• Integrate LLM models and third-party services through REST APIs
• Design, test, and refine prompts; evaluate model outputs for quality and reliability
• Create lightweight internal tools and UI components using HTML and CSS
• Monitor, troubleshoot, and improve automations running in production
• Own AI-powered automations behind support workflows involving Zendesk, Twilio, Outlook, Gmail, in-house admin panels, and product APIs
• Collaborate asynchronously across time zones and deliver outcomes in a transparent, distributed team

Explore Senior AI Automation Engineer at Progress Partners. Review requirements and application details.