QA Automation Engineer

• Design and build systems that move repetitive Customer Service work into automated flows
• Work directly with ticketing system data
• Build agents and scripts to automate quota request processing
• Develop self-service flows for billing and DSR requests, including payment method updates, account deletion, marketing opt-out, and invoice retrieval
• Build and maintain LLM-powered agents to help support engineers handle complex tickets in real time
• Develop N8N workflows for customer notifications and event-driven processes
• Integrate solutions with Jira API, billing API, and internal Nebius systems
• Contribute to tooling for planned cluster operations using Terraform and runbooks
• Maintain and improve existing automation as ticket volumes grow

QA Automation Engineer jobs in Netherlands

Automation Engineer – Customer Service