QA Engineer

• Perform end-to-end quality assurance reviews for CRM campaigns, including email, customer journeys, triggered communications, and promotional campaigns
• Validate campaign builds within Salesforce Marketing Cloud (SFMC), Adobe Journey Optimizer (AJO), and related marketing technology platforms
• Review email content, layouts, links, personalization, dynamic content, targeting requirements, and customer experiences
• Partner with CRM Operations to ensure campaign requirements align with approved business specifications
• Collaborate with Email Design Leads to validate design fidelity across templates, modules, devices, browsers, and email clients
• Work with Copywriting to ensure content is accurate, approved, grammatically correct, properly formatted, and brand-compliant
• Validate audience targeting and campaign requirements with Data Management teams
• Execute testing of customer journeys, triggered communications, decision logic, and deployment workflows
• Verify tracking parameters, reporting requirements, suppression logic, and campaign configurations before launch
• Identify, document, prioritize, and communicate defects, risks, and quality concerns
• Support user acceptance testing (UAT) and production readiness reviews
• Maintain QA documentation, testing procedures, defect logs, and quality standards
• Participate in campaign launch reviews and post-launch validation activities
• Collaborate with GTM, Technology, and Analytics teams to resolve production issues and improve quality processes
• Identify opportunities to improve testing efficiency, quality controls, and campaign execution processes
• Stay current on CRM platform functionality, email marketing best practices, and QA methodologies

Senior QA Analyst – CRM

• Carry out systematic and independent audits of study-related activities and documents
• Determine compliance with protocols, SOPs, GLP (21 CFR Part 58 and Part 11), and applicable regulatory requirements
• Report findings to Study Directors, Responsible Persons, and Testing Facility Management
• Audit nonclinical and laboratory study phases, reports, disciplines, facilities, vendors, equipment, and software validations
• Perform in-life audits, process audits, vendor qualifications, facility audits, and validation audits
• Act as lead auditor on studies and projects
• Maintain computerized audit files, QA records, and study documentation
• Support project planning and implementation
• Provide risk-based compliance opinions and guidance
• Write and issue inspection reports and evaluate responses to findings
• Review SOPs and ensure they are current and practiced
• Identify and communicate process improvement opportunities
• Notify management of quality and compliance trends
• Perform SOP QA reviews, client hosting, regulatory agency hosting, and external site qualifications
• Interpret FDA regulations and regulatory guidance under supervision
• Perform project management, quality issue investigations, and QA data collection, trending, and analysis under supervision
• Recommend procedure modifications and support process improvement and resolution
• Interpret and train staff on GLP and associated regulatory documents
• Complete self-development efforts and assist with regulatory training

QA Engineer jobs in Missouri

Senior QA Analyst – CRM

Senior QA Auditor