Referral Coordinator

• Schedule patient visits, testing, procedures, and surgeries related to referral requests
• Coordinate referral authorization and maintain medical records
• Coordinate screening, diagnostic, therapeutic testing, and consultative and therapeutic referrals
• Obtain and accurately enter insurance, demographic, and eligibility information
• Verify referral and authorization requirements and complete referrals within required timeframes
• Provide customer service to patients, visitors, clinical staff, and employees
• Support administrative work, data collection and entry, medical record review and management, and report completion
• Provide directions to facilities and offices
• Communicate with management, clinical staff, and internal and external customers
• Maintain confidential information and operate office equipment
• Participate in department projects, referral-related education and training, meetings, and Teams activities
• Serve as a resource for referral-related questions and guidance

Explore Referral Coordinator at Carilion Clinic. Review requirements and application details.