Reimbursement Specialist

• Manage assigned projects and/or cases
• Adhere to general company processes
• Implement call-centre programs and provide telephone support to patients, healthcare professionals, and funding bodies
• Support funding and access issues, including private, public, and special access programs
• Support compliance programs
• Administer and adhere to case-management protocols, including clinical monitoring, data collection, ongoing patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting, and liaison with primary healthcare providers
• Implement pharmaceutical and biotechnology-related market research initiatives with physicians, patients, pharmacists, and other allied health professionals
• Conduct significant outbound calling as part of patient programs
• Document each activity in program-specific databases
• Attend ongoing refresher training and specialized training courses
• Provide feedback regarding protocols, databases, processes, and inter-departmental relationships
• Communicate case-management updates to the manager, pod, and program-trained colleagues during absences
• Participate in training new caseworkers, including shadowing and call monitoring
• Report all adverse events to assigned units/departments
• Perform other duties and tasks as required

Reimbursement Specialist jobs in Canada

Reimbursement Specialist, Rare Diseases