Representative

• Serve as the primary point of contact for customers and internal stakeholders
• Manage and monitor customer orders throughout the entire order-to-delivery process
• Coordinate and drive customer-related activities with relevant internal stakeholders
• Ensure clear, professional, and proactive customer communication
• Handle delivery deviations, product shortages, and operational issues
• Facilitate regular logistics meetings with customers to strengthen collaboration, address operational challenges, and improve service levels
• Contribute to continuous improvement initiatives within processes and ways of working across the Nordic Customer Facing team
• Support the Finnish market, Baltic markets, and provide backup support across the Nordic region
• Work closely with Sales, Supply Chain, and other specialist functions to support a smooth order-to-cash process

Explore Customer Facing, Order Management Representative at Essity. Review requirements and application details.