Researcher

• Build and maintain positive working relationships with court personnel and members of the public
• Research public records and indexes to retrieve relevant criminal and civil record information
• Accurately enter results into proprietary systems, marking records clear or recording information found according to client instructions
• Communicate court holidays, closures, delays, courthouse structure updates, process changes, and fee adjustments to the Supervisor
• Provide timely updates on issues affecting business operations or customer commitments
• Serve as backup for other Field Researchers in the designated area
• Adhere to InformData quality and turnaround-time standards
• Report quality concerns and trending issues to the Supervisor
• Support ordering and completion of court copy requests
• Conduct searches in surrounding areas or through online research when assigned
• Maintain expertise in background screening processes and understand InformData operational workflows
• Assist with accuracy, time service, productivity, turnaround time, and on-time delivery performance metrics

Criminal Field Researcher

• Travel to assigned courthouses to research and review criminal and/or civil public record information from onsite electronic access court systems
• Perform additional research as required from applicable websites
• Interpret court records and relevant information from courts and state agencies
• Accurately document, edit, and modify court record search results from courts, agencies, state repositories, and other databases
• Speak directly with courts and state agencies when pursuing additional information to ensure compliance
• Provide accurate and detailed case information to the CRRG through database integration or email
• Conduct criminal background checks using various electronic public access systems at criminal courthouses
• Use public access criminal court record information via phone, fax, web, or Wi-Fi to conduct criminal history searches
• Verify criminal record information and forward results by scanning and uploading search results
• Investigate and provide updates on new or improved methods for performing criminal background checks

Researcher jobs in Mississippi

Criminal Field Researcher

Court Researcher