Revenue Operations

• Oversee end-to-end billing operations, ensuring accurate, complete, and timely invoicing.
• Maintain hands-on involvement in complex reconciliations, discrepancy resolution, and critical billing tasks.
• Establish and maintain billing controls, procedures, and quality standards.
• Identify and prevent revenue leakage, unbilled services, pricing errors, and billing discrepancies.
• Reconcile operational systems, billing platforms, and accounting records.
• Collaborate with Accounting on revenue reporting and month-end closing activities.
• Lead and supervise the Billing team, managing workload distribution, accountability, and execution.
• Establish performance expectations, monitor KPIs, and provide coaching, training, and feedback.
• Evaluate productivity, workload distribution, and resource utilization to improve efficiency.
• Serve as the escalation point for complex billing issues.
• Streamline billing workflows, reduce manual work, and improve operational efficiency.
• Lead billing automation initiatives, system enhancements, and integration projects.
• Develop and maintain SOPs, internal controls, and scalable billing processes.
• Monitor billing performance, revenue trends, discrepancies, and operational KPIs, providing insights to Finance management.
• Collaborate with Operations, Sales, Accounting, and Collections to resolve billing issues and ensure accurate revenue capture.
• Support customer billing dispute resolution and timely cross-department communication.

Explore Billing & Revenue Operations Lead at Geeks on Site. Review requirements and application details.