Revenue Operations

• Support the manager by providing leadership and direction to assigned ROPS Setup Team specialists
• Bridge high-level ROPS strategies and daily operational execution
• Ensure revenue-cycle systems and data are set up correctly to minimize billing exceptions and maximize payer reimbursement
• Directly lead and develop a team of typically 5–10 front-line teammates
• Provide timely coaching, feedback, and performance evaluations
• Manage daily workflows including Claim Content, Contract loading, Plan evaluation, and other Setup Team functions
• Maintain accountability for team output accuracy, quality, and timeliness
• Manage productivity metrics and address underperformance
• Identify efficiencies, test process changes, evaluate opportunities, and manage risks
• Partner with ROPS and Finance Teams and align change messaging
• Translate tactical goals into actions and make decisions in the broader context of Lighthouse
• Establish and enforce policies and procedures, including SOX control activities
• Manage recruitment, hiring, retention, workloads, performance development, coaching, and teammate management
• Review key metrics, identify trends and variances, report findings to the Director/Regional Revenue Manager, and escalate payer-behavior concerns
• Identify system and process improvements to reduce registration denials and exceptions
• Participate in and lead system or process implementation projects
• Attend meetings, phone conferences, and training; manage special projects as assigned

Explore Supervisor, Revenue Operations at DaVita Kidney Care. Review requirements and application details.