Revenue Operations

• Own HubSpot and the go-to-market stack, including lifecycle stages and fields, data quality, integrations, advertising-platform conversion syncing, tool access, and costs
• Define Marketing and Sales processes, including MQL and SQL criteria, scoring, ideal-customer filters, routing, follow-up SLAs, and speed-to-lead tracking
• Track lead sources, customer acquisition cost, and channel payback; recommend monthly spend allocation
• Deliver weekly pipeline reports, track stage conversion rates, maintain the forecast model, and analyze wins and losses
• Connect Sales and Customer Success by capturing post-sale information, surfacing customer health and usage signals, and tracking expansion opportunities
• Own the RevOps improvement roadmap and prioritize systems and process improvements
• Build and implement AI-enabled workflows that automate repetitive go-to-market work and validate output accuracy and value
• Implement approved growth recommendations with department heads and monitor adoption and results
• Recommend growth and investment priorities based on expected impact, speed to results, risks, and trade-offs
• Work alongside the Co-CEO and department heads in a hands-on role with no direct reports

Explore Senior Revenue Operations Manager at Viva Talent. Review requirements and application details.