Revenue Operations

• Develop and maintain a framework determining how much capacity per lane or market should be under contract versus spot
• Identify lanes and customers with low contract penetration and work with sales teams to convert ad-hoc volumes into contract commitments
• Assess proposed long-term contracts against lane benchmarks, comparable customer terms, and margin thresholds
• Own wording and commercial terms in contract-rate agreements
• Improve standard clauses covering fuel surcharges, volume commitments, and penalty or ramp structures
• Promote contract best practices across the sales organisation
• Ensure commercial information is documented before contract approval
• Maintain the master database of active customer contracts and bespoke rate agreements
• Trigger renewals 30–60 days before expiry and flag contracts for renegotiation
• Update contracts when market conditions, surcharges, or commercial terms change
• Coordinate with Finance to ensure contracts are billed accurately
• Audit rates in the Cargo Management System against signed contracts
• Troubleshoot discrepancies and coordinate accurate rate uploads into the CMS
• Follow up on rate proposals through the internal approval hierarchy
• Verify proposed rates align with pricing strategy and margin requirements
• Provide weekly reporting on contract status, renewal pipeline, penetration rates, and margin performance
• Identify process pain points and propose automation or system improvements

Explore Manager, Revenue Management – Contract Management at Teleport. Review requirements and application details.