Revenue Operations

• Identify where Research Sales deals stall and drive fixes with line-of-business sales leaders
• Serve as point of contact for Research Sales leaders
• Diagnose renewal and new-business losses from the seller’s perspective and contribute to cross-functional initiatives
• Track delivery against commercial outcomes and report to line-of-business leaders on renewal or conversion-rate movement
• Act as subject-matter expert on enterprise modernization initiatives such as CPQ
• Own the sales process, pipeline coverage model, stage-exit criteria, and deal-scoring criteria
• Drive forecast accuracy and pipeline health as commercial outcomes
• Drive adoption of Call AI, Staircase, Account Plans, pipeline hygiene, and MQL compliance behaviors
• Own content for the Commercial Operating Rhythm and Commercial MBR cadence
• Lead line-of-business planning for the Annual SKO
• Provide subject-matter-expert input to Sales Effectiveness on training design
• Pass skill-gap and leadership-onboarding signals to Sales Readiness

Explore Senior Manager, Revenue Acceleration at Wiley. Review requirements and application details.