Revenue Operations

• Independently complete complex Claim Content, Plan Code evaluation, contract loading, CDM attribute, metadata, and Setup Change Project work in Nautilus and related systems
• Research unclear requirements and resolve claim-formatting and system-edit issues through validation and closure
• Escalate blockers with findings and recommended next steps
• Follow DaVita compliance policies, SOX controls, and data integrity standards
• Document configuration decisions and supporting evidence
• Serve as a day-to-day technical resource and onboard Revenue Specialists
• Coach specialists and peers through complex setup tickets
• Identify knowledge gaps and maintain SOPs, job aids, and checklists
• Perform pre-bill and post-implementation quality assurance and root-cause analysis
• Use Excel VLOOKUPs, Pivot Tables, and formulas to audit configurations and monitor aging and error trends
• Share actionable findings with supervisors
• Identify rework and workflow bottlenecks
• Lead or co-lead process improvements, test setup changes, update procedures, and support workflow adoption
• Coordinate handoffs and issue resolution with Billing, Collections, IT, Payor Partnerships, and other ROPS Teams
• Explain setup impacts, clarify next steps, and keep partners informed through completion
• Model Core Values, communicate with empathy and respect, foster belonging, and support leadership initiatives and projects

Explore Revenue Lead, ROPS Setup at DaVita Kidney Care. Review requirements and application details.