Reviewer

• Serve as the North American Disbursements Subject Matter Expert, providing quality control, guidance, and operational support
• Coordinate timely dividend payments with Shared Services, CCS, DRP, Tax, Treasury, and other business partners
• Secure information and project manage delivery
• Document, track, and complete payment-related tasks, controls, and deliverables within service level agreements
• Identify, resolve, and escalate issues that may impact payment delivery
• Provide guidance, coaching, and support to team members and internal stakeholders
• Train staff on complex, unique, and high-risk disbursement activities
• Conduct quality reviews and controls oversight for operational procedures, risk documentation, issue resolution, and regulatory obligations
• Investigate and resolve issues, exceptions, and process deficiencies
• Collaborate with clients, vendors, and internal stakeholders to ensure successful payment delivery
• Manage multiple priorities and project deliverables while meeting SLAs
• Document procedures, test IT enhancements, and support data reporting and payment-information uploads and downloads
• Maintain and update operational procedures and process documentation
• Participate in user acceptance testing and validation of system enhancements
• Identify process improvement, automation, and control-enhancement opportunities
• Identify and escalate operational, financial, regulatory, and reputational risks
• Support mitigation strategies to minimize risk and ensure successful payment delivery
• Prioritize escalated time-sensitive business-as-usual tasks from management

Explore Dividend Quality Reviewer at Computershare UK. Review requirements and application details.