Safety Specialist

• Review and classify escalated visual content, including images and video, using the A1–B2 NCMEC classification framework
• Make accurate reportability determinations in accordance with federal statute and client child safety policies
• Submit CyberTip reports to NCMEC using established reporting protocols
• Ensure reporting documentation is accurate, complete, and legally defensible
• Conduct network investigations of repeat offenders using IP, email structure, and behavioral patterns
• Assess recidivism risk and support account deactivation decisions
• Review AI-generated content to assess user intent and identify potential child safety policy violations
• Identify trends in queue data and surface insights for process improvements and policy calibration
• Maintain detailed case documentation
• Escalate gray-area content for team calibration when classification is uncertain
• Work directly within the client's Trust & Safety operations team as a front-line operator for CSAM queue review, NCMEC CyberTip reporting, and nuanced content assessment

Safety Specialist jobs in California

Trust & Safety Specialist