Safety Specialist

• Independently manage end-to-end vetting for new and existing trade members, focusing on higher-risk categories and complicated case histories
• Monitor member activity, reviews, risk indicators and alerts to identify potential concerns
• Assess information objectively, exercise sound judgement and escalate concerns, including recommending suspension or removal from the platform
• Maintain detailed, timely and well-structured case notes
• Communicate with members and stakeholders by phone, in writing or through internal channels
• Share knowledge and coach junior colleagues across UK and outsourced teams
• Work with Legal, Finance and Revenue Operations on vetting processes and complex cases
• Identify process improvements, reduce inconsistencies and support operational changes
• Handle personal and confidential data responsibly
• Support Checkatrade's mission as the UK's leading platform for finding tradespeople, serving over 50,000 trades and 6 million reviews

Explore Trust & Safety Specialist at Checkatrade. Review requirements and application details.