Sales

• Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
• Enforce CRM discipline through training, audits, and corrective actions
• Drive performance through structured reporting and dashboards, improving funnel efficiency
• Lead and develop the sales team
• Coach and mentor team members, conduct performance reviews, and set goals
• Participate in recruiting and training new team members
• Manage high-volume inbound leads, response times, lead quality, workload distribution, and lead allocation
• Own call quality and communication standards for US-based clients
• Review calls, coach objection handling and call structure, analyze deal losses, and develop SMS and email channels
• Lead through metrics including conversion rate, close rate, average deal value, speed to lead, and revenue per rep
• Execute data-backed initiatives to improve conversion and sales performance
• Identify and solve problems, taking ownership with limited resources
• Improve sales processes, marketing collaboration, tools, and customer engagement with measurable business impact

Explore Sales Manager, US Market at Crystalia Glass LLC. Review requirements and application details.