Sales Operations Manager

• Define and execute the multi-year CRM and sales enablement strategy and roadmap
• Serve as senior business owner for Salesforce capabilities supporting account management, opportunity management, pipeline visibility, customer engagement, and seller productivity
• Own the strategy and business roadmap for sales enablement platforms including Highspot
• Improve the seller experience by integrating tools, automating manual processes, improving usability, and reducing administrative burden
• Translate business problems into prioritized technology, process, data, and analytics requirements
• Drive adoption and change through communications, training, process alignment, leadership engagement, and measurement
• Lead CRM and sales enablement governance, including prioritization, demand management, release planning, data quality, standards, and investment decisions
• Partner with Analytics & AI teams to embed customer, pipeline, opportunity, and commercial insights into seller workflows
• Establish and monitor KPIs including seller productivity, CRM adoption, pipeline quality, opportunity conversion, content effectiveness, tool utilization, and commercial process cycle time
• Build relationships across Sales, Marketing, Offering Management, Pricing, IT, Digital, Analytics, and other stakeholders

Sales Operations Manager jobs in Arizona

Director – CRM and Sales Enablement