Sales Operations Manager

• Partner with the Regional Director and Zone Managers to develop and execute regional sales strategies aligned with GM corporate and brand objectives
• Monitor sales performance metrics, identify performance gaps, and implement targeted improvement plans
• Liaise between regional field teams, corporate sales operations, marketing, and dealer network development
• Translate national sales programs into actionable field-level initiatives
• Lead LMA strategy and coordinate with Martin Retail Group, Detroit, and local advertising groups
• Analyze sales trends, inventory levels, incentive effectiveness, and dealer profitability
• Use data tools and dashboards to forecast sales performance, measure dealer KPIs, and optimize retail and fleet volume objectives
• Support vehicle planning and allocation processes to align inventory with market demand
• Support dealer incentive programs, sales contests, and retail execution initiatives
• Coach and develop field teams in sales tools, data reporting, and operational best practices
• Coordinate with Marketing, Customer Experience, and Finance teams on regional strategies and budget priorities
• Provide corporate teams with feedback on market dynamics, dealer sentiment, and program performance
• Lead and participate in special projects, pilot programs, and continuous improvement initiatives
• Monitor dealer contact and sales support performance, manage workload and priorities, resolve escalations, and ensure consistent service quality
• Translate enterprise priorities into actionable plans and improve processes using data, dealer feedback, and frontline insights

Sales Operations Manager jobs in Connecticut

Regional Sales Operations Manager