Sales Operations Manager

• Support sales processes and operational initiatives that improve productivity and business outcomes
• Identify process improvement opportunities and recommend efficiency-enhancing solutions
• Partner with Sales, Marketing, Finance, and Operations stakeholders
• Maintain CRM data integrity through audits, cleansing, and governance processes
• Manage account hierarchies, territory assignments, and sales data structures
• Monitor data quality metrics and recommend corrective actions
• Develop and maintain dashboards, reports, and scorecards for sales performance visibility
• Support forecasting, pipeline analysis, and business reviews with data-driven insights
• Monitor pipeline health and identify stalled opportunities, missing next steps, and inaccurate close dates
• Create and maintain CRM reports, alerts, and workflows
• Assist with territory planning, account alignment, and quota administration
• Generate analyses for coverage and capacity planning
• Support workflow automation and operational enhancements, including AI-enabled efficiencies
• Test, document, and support deployment of tools, reports, and processes
• Create and maintain sales resources, documentation, job aids, and process guides
• Provide system and reporting training to sales users
• Serve as a subject matter expert on sales systems and operational processes

Sales Operations Manager jobs in Costa Rica

Senior Sales Operations Specialist