Sales Operations Manager

• Lead and coach a small Sales Operations pod responsible for Salesforce administration, reporting, automation, and operational support
• Manage and develop BDR operations, including workflow standards, prioritisation, discovery processes, and objection-handling playbooks
• Own the operational backbone of the PLG and Sales-Assist GTM motion
• Manage workflows for hot leads, inbound lead routing, Product Qualified Accounts, and sales-assist opportunities
• Build and maintain reporting infrastructure to monitor Pro-to-Enterprise conversion and identify coverage or process gaps
• Own day-to-day Salesforce operations, including data hygiene, ownership management, workflows, reports, dashboards, and process flows
• Develop attribution logic and maintain a reliable Salesforce account and opportunity data foundation
• Execute large-scale data operations including bulk ownership changes, routing, deduplication, and data remediation
• Maintain reliable data synchronisation across Salesforce, HubSpot, Gong, billing platforms, and Snowflake
• Build lightweight automation using Salesforce Flows, scripts, CLI tools, scheduled jobs, and API-level integrations
• Maintain weekly sales reporting, pipeline reviews, performance tracking, and forecasting inputs
• Translate sales data into actionable insights and recommendations for Sales Leadership
• Identify operational bottlenecks and implement scalable solutions to improve sales productivity and consistency
• Develop and maintain SOPs, documentation, workflow standards, and operational playbooks
• Build and deliver enablement for new sales workflows, systems, processes, and tools
• Partner closely with BDR and AE teams to improve sales execution, pipeline quality, and conversion
• Monitor operational performance and proactively identify data, process, and system issues
• Continuously improve sales processes through automation, standardisation, and data-driven decision-making

• Build trusted relationships with regional sales leaders and cross-functional partners to diagnose performance gaps
• Design and facilitate coaching, training, and readiness programs for the APAC field and partner sales organization
• Coach sellers and managers through role-playing, call shadowing, deal reviews, and structured 1:1 coaching
• Facilitate in-person and virtual sessions, including role-play, negotiation practice, discovery and objection-handling drills, and certification workshops
• Support new hire ramp and accelerate time-to-productivity
• Design and deliver skills-based training aligned to sellers’ day-to-day work
• Advise APAC sales leadership and cross-functional partners on performance gaps and enablement opportunities
• Build relationships with regional stakeholders and validate knowledge and skills gaps using data
• Represent APAC needs to the global enablement team and provide field-tested input into global program design
• Localize and adapt global programs for APAC sellers, partners, languages, markets, buyer dynamics, and selling motions
• Own the quarterly readiness plan and localized coaching and training calendar
• Apply AI-enabled tools to accelerate content localization, personalize coaching plans, and synthesize field feedback
• Track the impact of coaching and enablement on pipeline creation, conversion rates, and seller productivity with Sales Ops/RevOps
• Identify skill and performance trends and convert them into targeted coaching interventions
• Report enablement and coaching impact to leadership in clear, data-backed, executive-ready terms
• Contribute to broader Enablement Team initiatives and continuously develop coaching and facilitation skills

Sales Operations Manager jobs in India

Sales Operations Manager

Senior Regional Sales Enablement Manager – APAC