Sales Operations Manager

• Own the regional forecast process and cadence across all countries, including weekly forecast calls and monthly and quarterly roll-ups
• Consolidate country forecasts into a single regional view and govern commit, best-case, and pipeline categories
• Measure and improve forecast accuracy and explain variances to leadership
• Partner with Finance to align bookings, revenue, and gross-profit forecasts with budgets and targets
• Define and govern pipeline standards, including stage definitions, exit criteria, coverage ratios, conversion, and velocity metrics
• Run structured pipeline reviews with country leaders and track pipeline conversion
• Lead annual and quarterly sales planning, including market sizing, target setting, quota allocation, capacity, and headcount planning
• Design territory, segment, and account coverage models across countries
• Support go-to-market strategy, sales incentive design, quarterly business reviews, and country performance tracking
• Own Salesforce sales processes and translate commercial requirements into CRM design, workflows, approvals, reports, dashboards, and user stories
• Set and enforce CRM data standards and drive hygiene reviews, cleansing, and remediation
• Develop and maintain dashboards, reports, datasets, and KPI frameworks for forecast, pipeline, sales performance, productivity, conversion, activity, and operational metrics
• Turn data into insights, risks, opportunities, and recommended actions for leadership
• Map and redesign end-to-end sales processes, eliminate unnecessary work, and implement workflow and reporting automation
• Partner with Sales, Finance, Marketing, Delivery, IT, data, and business teams to align requirements, metrics, and system dependencies
• Validate revenue, gross profit, margin, pricing, and other commercial drivers

Explore Sales Operations Lead at ZainTech. Review requirements and application details.