Salesforce Administrator

• Configure and manage Salesforce functionality, including custom objects, advanced flows, and validation rules
• Maintain and improve Salesforce business-process best practices
• Apply data governance principles and maintain scalable information architectures
• Develop and maintain reports and dashboards
• Manage user access, security, login and activity logs, profiles, permissions, and user deactivation
• Perform data cleanup and manipulation using Data Loader or third-party applications
• Deploy changes through a deployment pipeline rather than directly in production
• Provide first-line Salesforce support, troubleshoot issues, and resolve inquiries through completion
• Use AI assistants for impact analysis and issue investigation
• Assess Salesforce configuration, capabilities, and release updates for business impact
• Support employee onboarding, Salesforce training, and user adoption
• Evaluate and drive adoption of technologies, processes, and procedures that improve Salesforce efficiency
• Document system configurations, processes, and procedures
• Assist with special assignments and strategic initiatives

Salesforce Administrator – Contract Role

• Manage Salesforce users, licenses, permission sets, sharing settings, and access controls
• Maintain standard and custom objects, fields, page layouts, record types, validation rules, and Lightning record pages
• Build, maintain, and troubleshoot Salesforce Flows
• Resolve user support requests and coordinate with vendors or technical teams
• Maintain data quality through duplicate prevention, validation, cleanup, and controlled imports and exports
• Create and maintain reports and dashboards for pipeline, sales performance, and business metrics
• Gather requirements, recommend solutions, and manage a prioritized enhancement backlog
• Test changes in sandboxes, coordinate user acceptance testing, and deploy approved updates
• Review Salesforce releases and communicate relevant changes to users
• Monitor connected applications and coordinate integration troubleshooting
• Develop user guides, document configurations, and provide onboarding and ongoing training
• Follow company policies for access, data protection, documentation, and system changes
• Partner with Sales, Marketing, Operations, and IT to configure solutions and promote Salesforce adoption