Salesforce Analyst

• Lead requirements-gathering workshops and discovery sessions with client stakeholders
• Capture business processes, pain points, and objectives
• Produce BRDs, user stories, process flows (BPMN), data mapping documents, and UAT plans
• Translate business requirements into functional specifications for solution and technical teams
• Configure and support Salesforce solutions where needed
• Validate that delivered functionality meets requirements
• Manage UAT cycles, coordinate test scripts, track defects, and drive sign-off
• Maintain backlogs and requirement traceability across the project lifecycle
• Support presales and scoping activities, including effort estimation and proposal input
• Bridge communication between client stakeholders and the delivery team
• Work across active Salesforce CRM transformation engagements from discovery through UAT and handover

Explore Business Analyst – Salesforce Delivery at Arcsen. Review requirements and application details.