Scheduling Coordinator

• Work collaboratively with the Scheduling Care Supervisor and Regional Scheduling Manager to implement scheduling guidelines and achieve optimal scheduling plans
• Create schedule plans and coordinate care based on clinical recommendations
• Identify and correct scheduling fills, cancellations, scheduling conflicts, and EMR errors/fixes
• Manage appointment cancellations and arrange substitute coverage or make-up sessions
• Provide patient and therapist scheduling updates via email or instant communication
• Collaborate with teammates to create optimal treatment plans
• Identify client demands and scheduling roadblocks and communicate findings through established channels
• Process therapist availability and PTO changes through the Scheduling Helpdesk after supervisor approval
• Place pre-authorizations and submit patient benefits cases for services when needed
• Handle high volumes of calls, emails, portal messages, and internally assigned helpdesk tickets
• Apply HIPAA policies and guidelines when communicating client matters
• Set priorities, manage time, and meet deadlines
• Assist with special projects and administrative tasks
• Maintain schedule flexibility, including evening and weekend coverage when needed
• Perform other duties as assigned

Scheduling Coordinator jobs in California

Scheduling Care Coordinator